Playfina Privacy Policy Overview
The company, as a data controller, has a legal duty under gambling rules to handle players’ information. This helps players join games and receive extra services. The Privacy Policy explains what personal details the company gathers, why it gathers them, and how it uses them. By signing up for a player profile, you agree to this Privacy Policy. If you disagree with these terms and don’t want to give Playfina your information, please don’t use this site.
What Information Does the Casino Gather About Players?
The brand might ask for your information to use and handle. This could include:
- Details you give Playfina on forms when signing up, like your name, birth date, email, and phone number;
- Conversations the brand has with you through the site, email, or chat;
- Records of your account transactions, whether online or elsewhere;
- Information about your site logins, like where you’re logging in from, what device you’re using, and your browsing activity;
- Documents the casino needs to verify your profile, process deposits or withdrawals, or check for fraud, such as scans of your passport, bank statements, etc;
- Any surveys or assessments the company does with players.
How Does Playfina Use Your Details?
The casino uses your information to provide its services, like:
- Handling your bets and payments, including credit cards and online payments;
- Giving you gaming and other extra services you want from the site;
- Helping you set up and manage your profile;
- Checking your identity and doing verification;
- Sending registered players info about promotions, only if they agree to get them;
- Following the law, including anti-money laundering rules;
- Watching for fraud and illegal activities in transactions;
- Looking at trends in player behavior, but you don’t have to join surveys if you don’t want to;
- Studying data to learn things about users.
Promotional Materials
The company may use your details, like email and phone number, for sending promotions unless you choose not to get them. These promotions might include stuff from Playfina partners. If you want to stop getting these messages, you can change your settings in your account or email the Playfina support team.
Contacts
The brand welcomes inquiries about this Policy. You can:
- Check if your information is correct;
- Ask about how Playfina uses your information;
- Stop Playfina from using your data for direct marketing;
- Correct any information you gave Playfina (you must give evidence for changes). Giving false information is against the law.
A data protection officer (DPO) oversees this policy. Contact the DPO at [email protected] for questions. Under GDPR Article 77, you can complain about your data processing to a supervisory authority in your country.
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